Terms of Service

Last updated: August 18, 2026

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these terms. If you do not agree, please do not use our services.

2. Reservations and Payment

Reservations are confirmed upon payment of a $100 deposit per room at the time of booking. The remaining balance is collected at the front desk before check-in. Rates are quoted in USD.

3. Cancellation Policy

Cancellations made more than 48 hours before 12:00 AM Eastern Time on your check-in date receive a full refund of the $100 deposit. For example, for a Friday check-in, cancel by 11:59 PM Eastern on Tuesday. Cancellations after that point — and bookings made after that point — are non-refundable. Your exact free-cancellation deadline is shown when you book and in your confirmation email. No-shows forfeit the deposit.

Refunds are processed immediately upon cancellation and typically appear on your original payment method within 5–10 business days, depending on your bank or card issuer.

4. Use of Services

You agree to use our website and services only for lawful purposes, in accordance with these terms, and in a manner that does not infringe the rights of others.

5. Limitation of Liability

Crystal Lake Resort shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website, to the extent permitted by applicable law.

6. Changes to Terms

We may update these terms from time to time. Continued use of our website following any changes constitutes your acceptance of the new terms.

Contact

Questions about these terms? Contact us at crystallakeresort@gmail.com.